Help With Your Order
Are accepted by fax, post or email firstname.lastname@example.org using school purchase order forms or school headed paper. Please include a contact name. For schools in the UK, a 30-day invoice is raised. For International schools a proforma invoice is raised which must be paid in full before goods are dispatched.
INSPECTION COPIES (UK only)
Requests for inspection copies are accepted by fax, post, or email email@example.com using the school’s headed paper. Please mark INSPECTION and include a contact name. Goods are returned at school’s own cost after 30 days and items returned credited from the accompanying invoice. Please note that software products are not available for inspection.
RETURNS, REFUND & CANCELLATION POLICY
Returns are accepted providing the items are returned in the original packaging and are in a resalable condition. (this excludes, software, DVDs and home and school kits). The items are returned at the customers expense, proof of purchase may be required.
All refunds will be issued back to the original card that was used to purchase the items.
Are accepted by telephone, through the on-line shop, with a credit or debit card or by post using the order form. (Cheques made payable to Jolly learning Ltd and sent to the address below)
DELIVERY & DISPATCH
All orders are subject to the appropriate delivery charge.
|UK (any order size)||£4.50|
|EUROPE (min £4.50)||ADD 25% of order value|
|REST OF THE WORLD (min £4.50)||ADD 50% of order value|
All orders are dispatched using Royal Mail or Parcel carrier, which will require a signature (this will depend on how large the order is). We are unable to deliver to PO Box or BFPO addresses.
We aim to dispatch all orders within 3-4 days on receipt of order. (Excludes weekends and public holidays)
For orders being delivered overseas, please be aware that custom duty may be payable on receipt at local rate.
All prices include VAT
*Non-books – VAT at 20%
The Starter kit Extended books and non-books – VAT at 7.39%
|BOOKS 0% VAT||£144.25|
|NON-BOOKS 20% VAT||£84.50|
Classroom Kit with books and non-books – VAT at 7.64%
|BOOKS 0% VAT||£284.68|
|NON-BOOKS 20% VAT||£175.92|
Classroom Kit Plus with books and non-books – VAT at 13.63%
|BOOKS 0% VAT||£284.68|
|NON-BOOKS 20% VAT||£609.04|
Jolly Phonics Extra – VAT at 4.32%
|BOOKS 0% VAT||£131.50|
|NON-BOOKS 20% VAT||£36.25|
Prices are valid from 1st January until 31 December 2016 and are in GBP.
For all trade enquiries, please email firstname.lastname@example.org with any queries or questions that you may have.
Jolly Learning Ltd
Tailours House, High Road
Chigwell, IG7 6DL, UK
Tel: 020 8501 0405
Fax: 020 8500 1696