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Terms and Conditions

The placing of an order indicates your acceptance of these terms and conditions. Please read carefully and keep a printed copy for future reference. To order items through this website you must be at least 18 years of age. We will treat each order for items as an offer by you to purchase the goods subject to these terms and conditions. These terms and conditions do not affect your statuary rights. We the supplier have, the right to refuse at our discretion to supply any products ordered by you.

Description of goods
All descriptive matter, specifications and advertising are for the sole purpose of giving an approximate description of the items. Every effort is made to make images a good representation of the actual product but 100% accuracy cannot be guaranteed.

Payment method
We accept all major credit and debit cards. We use secure payment method, so details will be entirely safe. On the order you must provide us with your exact address as on the card and telephone number that your credit bank has on file for you. Your order will only be dispatched once authorization of your card has been properly received. Your private financial data is not stored by us or shared with any third party company.

Custom duties
For orders being delivered overseas, please be aware that custom duty may be payable on receipt at local rate.

Availability of goods
All products are subject to availability and may be withdrawn at any time.

Delivery
All delivery addresses will be copied as per the customer input. All items must be signed for upon delivery if appropriate, if however you are not available, a card will be posted through your door and the parcel must be collected from your local Parcel force delivery office within 7 working days. In the event that either of the above is not carried out by the customer the parcel will be returned to our offices and an additional postage supplement will be charged to the customer at our standard postage rates.

Shortage

It is your responsibility to sign for the correct number of packages as shown on the delivery or carrier consignment note. If you suspect that there are items missing from the delivery, first check that the order has not been partly shipped. Any shortage must be noted on the delivery note must be notified to us within 2 days.

Non-Deliveries
Where appropriate all items must be signed for by the customer upon delivery – however in the event of an item going missing in transit we will use the track and trace service offered by our courier company. If the parcel is not recovered we will resend the items at no cost to the customer.

Events beyond our control
We are not responsible for any delay or failure in carrying out our duties under this Agreement if the delay or failure is caused by circumstances beyond our reasonable control. These circumstances include civil commotion, riots, flood, drought, fire, the postal service, the courier service, strikes, and machine breakdowns. You must allow us reasonable time to carry out our duties in these circumstances.

Privacy
You expressly consent that we may use the personal data you have given to us in the order solely for the purpose of delivery of your order. Your email address will be added to our newsletter mailing list (opt out available) but all other data is deleted from our server and local machines upon the completion of your order. Our obligations under this agreement include but are not limited to the disclosure of your personal data to the companies and organisations engaged to supply and deliver the product to you including without limitation printers of the products, couriers and other relevant postal authorities, any other person and/or organisation engaged by us to fulfill your order and all other relevant authorities who are entitled to or to whom we owe a legal obligation to the disclosure of your personal data. You acknowledge that after having been advised of the purposes and circumstances under which your personal data may be used, processed and disclosed to other parties as detailed in these terms and conditions and on the web site you explicitly consent to the disclosure and the transfer of your sensitive personal data to the printers of the products, and relevant postal authorities.

Financial Data Privacy
Under no circumstances will we store your financial details on our web server or local machines. If ordering via telephone your transaction will be processed immediately and no hard paper copies of the transaction will be stored. If you wish to pay online you will be redirected to a secure server (which is operated by Sage Pay) and no financial data, logins or passwords are captured by ourselves.